Effective Date: Sep 2023
Thank you for choosing BidEx, the user-friendly currency exchange app designed to simplify your currency conversion needs while providing a cost-effective solution for families in diaspora sending money home. At BidEx, we are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care and security. This Privacy Policy outlines how we collect, use, and protect your information.
Information We Collect
- Account Information: When you create an account on BidEx, we collect your name, email address, and password to secure your account.
- Financial Information: To facilitate currency exchange, we may collect information related to your financial transactions, such as the amount you choose to fund your App wallet.
- User-Generated Content: We may collect information related to the exchange rates you propose and any comments or messages you share within the app.
- Device Information: We collect device-specific information such as your device type, operating system, and unique device identifiers to improve the app’s performance.
- Location Information: With your consent, we may collect location data to provide you with relevant currency exchange rates and information.
How We Use Your Information
- Currency Exchange: We use your information to facilitate currency exchange transactions and match users based on their proposed exchange rates.
- User Experience Improvement: We analyze your usage patterns and feedback to enhance the user experience and improve our services.
- Communication: We may use your contact information to send you important updates, promotions, and other relevant information about BidEx. You can opt out of these communications at any time.
- Customer Support: Your information helps us provide effective customer support and address any inquiries or issues you may have.
- Legal and Security: We may use your information for legal compliance, fraud prevention, and ensuring the security of our platform and users.
Data Security
We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular security audits.
Third-Party Services
BidEx may integrate with third-party services or websites for certain functionalities. Please note that these third-party services have their own privacy policies, and we recommend reviewing them to understand how they handle your information.
Children’s Privacy
BidEx is not intended for children under the age of 13, and we do not knowingly collect information from users under this age. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates via email or within the app.
Contact Us
If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact us at support@multi-lead.com.
By using BidEx, you consent to the terms of this Privacy Policy. Thank you for trusting us with your currency exchange needs.